Records and Information Services Bureau
The Records and Information Services Bureau is part of the Support Services Division.
It consists of eight separate details, employing over ninety civilian employees in a
variety of support and technical functions. These employees work together performing
such duties as: responding to California Public Records Act requests, processing
Subpoenas Duces Tecum, tracking the division's budget, preparing purchasing requisitions,
maintaining centralized record keeping systems, maintaining records management systems,
conducting record searches for authorized agencies, releasing crime reports, providing
applicant fingerprinting, reporting criminal statistical information to the public,
department, and the Attorney General, maintaining and housing all warrants in Orange
County, providing CLETS information to officers in the field and they perform a multitude
of other services. These eight units consist of the following:
California Public Records Act (CPRA) Unit:
This unit is responsible for processing all CPRA requests, received from members of the
public and media. Their job is to act as the department's clearinghouse; once they take
receipt of a CPRA request, they forward it to the appropriate division commander/director
for responsive records. It is the responsibility of that division to collect and forward
to Support Services any and all responsive records so they can respond to the requester.
Subpoenas and Administrative Services Unit:
This unit performs a number of complex jobs that require precise attention to detail and
analytical thinking. Some of these duties include:
- Processing several types of subpoenas duces tecum, such as: civil, criminal, administrative hearing, deposition, juvenile dependency and worker's compensation
- Processing requests from members of the public for copies of departmental crime reports
- Performing record sealings and expungements
- Processing dismissal orders
- Processing requests for local arrest record reviews and applications to examine local arrest records
- Processing requests for clearance letters
- Accepting and processing all civil summonses for the sheriff, assistant sheriffs, and all other departmental personnel
- Processing all vendor contracts, purchasing requisitions, scope of work statements, sole source justifications, and petty cash vouchers for the entire division
You may contact this unit at: (714) 834-6465.
Records Unit:
This unit maintains local criminal summary history information and provides information to
authorized criminal justice agencies. A central file is also maintained for crime reports
and mug photos. Personnel also process requests for copies of local arrest records, booking
photos, booking prints and crime reports.
You may contact this unit at: (714) 834-6454.
Public Counter:
The staff assigned to the public counter process sex, narcotic and arson registrants, court
ordered bookings, Prop 69 DNA Buccal samples, and provide fingerprinting for all applicants,
via ink and live scan.
You may contact this unit at: (714) 834-6460.
Teletype:
The staff members in Teletype are the only certified, full-access operators in the department.
They are responsible for all department telecommunications updates/entries into CLETS/CJIS, NLETS and NCIC.
Statistical Unit:
The primary purpose of the Orange County Sheriff's Department Statistical Unit is to
complete the department's requirement for Uniform Crime Reporting (UCR). By the 10th
working day of each month, the Stats unit prepares up to 10 reports on Part I crimes
for each of our contract cities and our unincorporated area (130 reports monthly).
These reports are then submitted to the Department of Justice.
Quality Assurance Unit:
This unit's primary responsibility is maintaining local summary criminal history
information in the automated arrest system, ensuring the information is complete
and accurate. In addition, this unit provides electronic imaging and verification
of department crime reports, arrest bookings, sex, arson and narcotic registration
forms and court order bookings.
Each month the Records unit and our Aliso Viejo substation submit their registrant
paperwork to the Quality Assurance Unit. The data is then verified and recorded
in the Local Arrest Record System (LARS). It is then entered into to the Department
of Justice's Violent Crime Information Network (VCIN), via CLETS. The Quality
Assurance unit also verifies all data captured in VCIN; this information is vital
to investigators when tracking possible sex offenders.
Central Warrant Repository:
The Central Warrant Repository (CWR) is a 24-7 operation, responsible for maintaining
a central file in the Automated Warrant Service System (AWSS) on all original warrants
issued in Orange County. CWR currently houses approximately 125,000 outstanding
warrants that are issued out of the following courts in Orange County: Central,
West and North Justice Centers, Harbor Laguna Niguel, Laguna Hills, Newport Beach
Facility, Lamoreaux and Juvenile Court.
CWR provides support to all the local law enforcement agencies, the Orange County
jail facilities and the courts. CWR also acts as a liaison to the out-of-county
and out-of-state law enforcement agencies by placing warrant holds on defendants
apprehended by their agency.
You may contact this unit at: (714) 834-6472.